Got911 believes online gaming should be a fun form of entertainment — not a source of stress or problems. On this page you'll find everything you need to know about healthy play, available control features, and what to do if gaming starts to feel excessive.
All these tools are available directly in your account menu — they can be activated at any time, with no approval required.
Set your own maximum deposit limit per day or per week. Once the limit is reached, the system will automatically decline additional deposits until the next period begins. You can adjust this anytime from the account menu.
Set the maximum duration for your gaming session. Once your chosen time is up, got911 will send a notification and automatically end the session. This feature helps you stay aware of how long you have been playing.
Set the maximum loss amount you are comfortable with in a given period. Once this limit is reached, got911 will automatically end your session to prevent further losses.
Need a break from gaming? Activate the temporary pause feature to suspend access to all games for 24 hours, 7 days, or 30 days — your choice. Your account balance remains safe and accessible once the pause period ends.
If you feel you need to stop playing for an extended period, the self-exclusion feature lets you block your own account for 6 months, 1 year, or permanently. This feature cannot be reversed during the active period.
Track your full gaming activity — how long you play, how much you wager, and how the trends shift over time. This data transparency helps you make more informed decisions about your play.
Responsible gaming isn't about playing less — it's about playing in a way that stays fun without sacrificing the things that matter more in your life. got911 defines it as a state where you are fully in control of your gaming decisions, set your own limits, and can stop at any time without feeling compelled to continue.
The reality is that online games — including slots, live casino, fish shooting, and bingo — are designed to entertain. For most people, playing occasionally is a perfectly valid way to relax and enjoy leisure time. Problems only arise when the line between entertainment and compulsion starts to blur, when someone plays not because they enjoy it, but because they simply can't stop.
got911's Principles: We don't measure success by how often you play. We measure it by how good your gaming experience is — and that means you should always feel free, comfortable, and in full control every time you open our platform.
Got911 has compiled a set of proven playing habits that help keep your gaming experience enjoyable over the long run. These aren't rigid rules — just practical guidelines you can apply on your own:
There is no hard line separating normal entertainment from problematic behavior — the shift usually happens gradually. Here are the warning signs to watch for, in yourself and those around you:
Playing with money that should be used for essential needs such as food, bills, or loan repayments.
Always trying chasing losses by placing larger bets than usual.
Feeling restless, irritable, or unable to focus when unable to access games.
Lying to family or friends about how often and how much spent playing.
Ignoring work, family, or social responsibilities because they prefer to play games instead.
Borrowing money or selling belongings to fund gaming funds.
Already trying to stop or cut back multiple times but without success.
Gaming feels like an escape from problems, depression, or anxiety experienced in daily life.
If you recognise two or more of the above signs in yourself, that's nothing to hide or be ashamed of. It's a signal that you need to talk to someone — and got911 is ready to help point you in the right direction. Reach out to our support team anytime via live chat on the platform.
All got911 responsible gaming features can be accessed directly from your account settings menu. Here are the simple steps:
Log in to your got911 account using your registered credentials.
Click the profile icon in the top-right corner and select "Account Settings".
Look for the "Responsible Gaming" tab or menu on the settings page.
Select and configure the features you need — deposit limits, session time, or self-exclusion.
Important: Changes to lower your limits (e.g., reducing your deposit limit) take effect immediately. However, requests to increase an already-set limit require a 7-day waiting period — this is an additional safeguard to prevent impulsive decisions.
Got911 implements a number of active policies to protect players who may be at risk of developing gaming-related problems. got911's monitoring system actively detects playing patterns that indicate risk, such as unusual spikes in betting frequency, repeated deposit attempts following significant losses, or a sharp decline in playing patterns followed by prolonged periods of inactivity.
When our system detects patterns like these, the got911 support team may proactively reach out to offer information about available restriction features and relevant support resources. This isn't about judgment — it's simply because we care.
Got911 also consistently displays responsible gaming reminder messages at key points across the platform, particularly when users make repeated deposits or play through extended sessions.
Go to Account Settings → Responsible Gaming
Go to Account Settings → Responsible Gaming
Go to Account Settings → Self-Exclusion
Contact got911 support via live chat for this request
Answer the questions below honestly to assess your relationship with gaming:
Have you ever played longer or spent more than you originally planned?
Has gaming ever interfered with your sleep, work, or time with family?
Have you ever felt the need to hide your gaming activity from others?
Have you ever played using money meant for other essential needs?
Have you ever tried to stop playing but found it difficult to do so?
If you answered "yes" to 2 or more questions, consider speaking with the got911 support team or activating your account restriction features.
Answers to the most frequently asked questions about got911's responsible gaming features.
One thing we want to make clear: got911 does not profit from players in distress. We do not measure success by how much players lose. got911's sustainable business is built on a foundation of long-term trust — and that is only possible when our players feel healthy, safe, and valued.
If there ever comes a moment when gaming stops feeling enjoyable, that is the time to stop. And got911 will always fully support that decision — no questions asked, no obstacles, no pressure.
Join the got911 community of players who game responsibly. Register now and make the most of all available control features for the best gaming experience.